Mike Jouza

Turnaround Leader & Operations Executive

Transforming underperforming operations into high-performing teams

With over a decade of experience in food service, quick-service, and retail operations, I specialize in turning around struggling locations by rebuilding teams, optimizing processes, and driving measurable results. I bring a hands-on, people-first approach to every challenge.

Mike Jouza

What I Bring to the Table

📈

Turnaround Specialist

Proven track record of achieving 20%+ improvement in key performance metrics at underperforming locations. I identify root causes, implement targeted solutions, and deliver sustainable results.

⚙️

Operational Excellence

Deep expertise in P&L management, budgeting, staffing optimization, and process improvement. I build systems that scale and ensure consistent execution across multi-unit operations.

👥

Team Builder

Passionate about mentorship, culture building, and developing high-performing teams. I create environments where people grow, stay, and deliver their best work.

Ventures & Projects

Skills & Expertise

Leadership

Team DevelopmentMentorship & CoachingCulture BuildingChange ManagementStaff Retention

Operations

P&L ManagementBudget OptimizationProcess ImprovementCrisis LogisticsMulti-Unit Management

Technology

Micros POSToast POSADP WorkforceMicrosoft Office SuiteInventory Systems

Industries

Food ServiceQuick-Service RestaurantRetail OperationsHospitalityMulti-Million Dollar Operations

Let's Work Together

Whether you need a turnaround leader, an operational strategist, or a collaborative partner — I'd love to hear from you.